Nuvotik VPN Subscription Terms

Last updated: 11 October 2026

These Subscription Terms apply to paid Nuvotik VPN plans. They form part of our Terms of Service with Value Brands FZE LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, and are governed by The laws of the United Arab Emirates, without prejudice to any mandatory consumer law of the country where you live.

Licence No. 4426291.01, issued by Sharjah Publishing City Free Zone.

1. Plans

Nuvotik VPN offers the following subscription plans:

All three plans include the same features; only the billing period and price differ. Not every plan is offered in every store or country; the plans available to you are the ones shown in the app.

The price, currency, maximum number of devices and server locations included in each plan are shown in the app and in the App Store or Google Play purchase sheet before you buy. Prices may vary by country and include or exclude taxes as indicated by the store. The device limit counts the devices signed in to your account at the same time; you can revoke a device in the app to free a slot.

We may also, at our discretion, grant complimentary or promotional access to the Service. Such access lasts for the period we tell you and does not renew automatically or create any payment obligation.

2. Purchase through Apple or Google

Subscriptions are purchased and billed by Apple (App Store) on iOS or Google (Google Play) on Android, using the payment method in your Apple or Google account. The store's own terms of sale apply to the payment. We never receive your card details.

Your subscription is associated with the Nuvotik VPN account that was signed in when you purchased it. A store subscription can be associated with only one Nuvotik VPN account at a time.

3. Automatic renewal

Your subscription renews automatically at the end of each billing period for the same period, and the store charges your payment method the then-current price, unless you turn off auto-renewal at least 24 hours before the end of the current period. With the App Store, your account is charged for renewal within the 24 hours before the end of the current period.

4. How to cancel

Cancelling stops future renewals. You keep access until the end of the period you have already paid for. You must cancel through the store you purchased from — deleting the app or deleting your Nuvotik VPN account does not cancel your subscription.

iPhone or iPad (App Store):

1. Open the Settings app.
2. Tap your name, then tap Subscriptions.
3. Tap Nuvotik VPN.
4. Tap Cancel Subscription and confirm.

You can also open the App Store app, tap your profile picture and then Subscriptions.

Android (Google Play):

1. Open the Google Play Store app.
2. Tap your profile icon, then Payments & subscriptions, then Subscriptions.
3. Select Nuvotik VPN.
4. Tap Cancel subscription and follow the instructions.

If the menu names on your device differ, follow Apple's or Google's current instructions for managing subscriptions.

5. Free trials and introductory offers

We may offer free trials or introductory prices. If an offer is available to you, its length, price and the price that applies afterwards are disclosed in the App Store or Google Play purchase sheet before you confirm. At the end of the trial or introductory period, the subscription converts automatically to a paid subscription at the regular price unless you cancel. To avoid being charged, cancel at least 24 hours before the end of the trial or introductory period. Eligibility is determined by the store's rules; for example, an introductory offer is typically available only once per Apple or Google account.

6. Refunds

Payments are processed by Apple or Google, so refund requests are handled by them under their refund policies:

• App Store: request a refund through Apple at reportaproblem.apple.com or through Apple Support.
• Google Play: request a refund through Google Play (Payments & subscriptions → Budget & history) or Google Play Help.

We cannot issue refunds directly for store purchases. When a purchase is refunded or revoked, Apple or Google tells us and the related access to paid features ends. Nothing in these terms limits any refund right you have under mandatory consumer law.

7. Failed payments, grace periods and billing retry

If a renewal payment fails, the store may retry billing for a period of time. Where the store provides a billing grace period, you keep access during the grace period while the store retries. If the store is still retrying after any grace period, access to paid features may be paused until payment succeeds. If payment is recovered, access is restored automatically; if it is not, the subscription expires. Update your payment method in your Apple or Google account to avoid interruption.

8. Price changes

We may change subscription prices. Price changes are applied by Apple or Google under their rules, which include notifying you in advance and, where the store's rules or applicable law require it, asking for your consent before a price increase applies to your existing subscription. If you do not agree to a price change, you may cancel before it takes effect.

9. Changing plans

You can upgrade, downgrade or switch between weekly, monthly and yearly plans through the store's subscription settings (and in the app, where available). When the change takes effect and any proration or credit are determined by the store's rules and shown before you confirm.

10. Restoring purchases

If you reinstall the app, change devices, or your subscription is not showing, use Restore purchases in the app while signed in to your Nuvotik VPN account and to the same Apple or Google account you purchased with. The app asks the store for your existing purchases and sends them to us for verification. Restoring does not charge you again.

11. What happens when a subscription ends

When your subscription expires, is cancelled and the paid period ends, or is refunded, access to paid features ends. Your account remains, and you can subscribe again at any time. You can delete your account as described on our Account Deletion page.

12. Contact

Questions about your subscription: support@nuvotik.com. For payment, billing and refund matters, Apple or Google support can usually help fastest, because they hold the payment details.